How fast can Ben come out for an inspection?

Within the day or the next day, based on multiple reviews. One reviewer texted Ben the evening before a minor leak repair and he arrived the following day.

Does Serious Roofing handle complex flat roofs?

Yes. Several reviewers noted Ben's crew tackles multi-flat projects that other contractors decline, and finished work is praised as strong and well-framed.

Will Ben follow up after a roof replacement?

Yes. One customer reports Ben returned for warranty service four years and seven years after the original 2017 installation, doing minor repairs promptly.

Serious Roofing

Updated 2026-09-25 · 19,386 reviewed · 1,323 listed · Scored from 32 Google reviews · How we rank ›

4.8(32) 72 low data composite score See reviews on Google ✓ Google-verified

Roof RepairRoofing ContractorSiding ContractorSkylight ContractorGutter ServiceSheet Metal ContractorWaterproofing ServiceInsulation ContractorRoof Replacement & InstallationFlat & Commercial RoofingEavestrough & GuttersChimney Services

Google-verified32 Google reviews

Services: Roof Repair, Roofing Contractor, Siding Contractor
Reviews: 32
Ranking: #472 in Roof Repair
Best for: homeowners with older roofs, complex flat or multi-roof designs, and those needing quick emergency response.

Core details are sourced from this business's Google Business Profile (checked 2026-09-25).

What do recent reviews say?

Ben and his crew deliver strong workmanship across roof replacement, repairs, and complex projects like flat roofs and skylights. They respond quickly, clean thoroughly, and charge fairly. One reviewer disputed the diagnosis of an ice dam repair and reported a damaged storage box; their insurance claim was denied. With 94% five-star reviews, Serious Roofing is well above the directory average.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

responsive and available
skilled workmanship on complex jobs
honest and professional diagnosis
thorough cleanup after work
reasonable pricing
strong warranty follow-up

Watch-outs

misdiagnosis of leak cause led to unnecessary work
property damage during job
insurance claim denial as result

punctualskilled-workmanshipfair-pricingcleans-up-after-jobwarranty-honouredprofessional-crewresponsive-quotestransparent-estimatelong-lasting-repair

Best for: homeowners with older roofs, complex flat or multi-roof designs, and those needing quick emergency response.

Think twice if: one reviewer disputed Ben's ice dam diagnosis and reported property damage; verify scope and cause before signing off on emergency repairs.

What are they good at?

same-day or next-day response to calls and inspections
handles complex flat roofs and multi-roof projects
includes follow-up warranty service years after installation
thorough site cleanup after every project

Worth knowing

Ben is the owner and visible on most jobs
crew includes hard-working, friendly team members
responds to texts and calls during off-hours and while on vacation
handles four-flat-roof projects and complex shingling
does free add-ons when quality requires it
returns years after installation for warranty follow-ups
one reviewer reported damage to a backyard storage box during emergency ice dam work

What reviews say by service

Roof Repair: Quick diagnosis and next-day turnaround on minor leaks and repairs; one dispute over ice dam diagnosis and necessity of work.
Roof Replacement & Installation: Consistently praised for full replacement jobs completed in one or two days; strong framing and shingle matching on older roofs.
Flat & Commercial Roofing: Several reviewers noted Ben tackles complex multi-flat projects other contractors decline; finished work praised as strong and well-built.
Skylight Contractor: Identified leaking skylights as root cause and replaced them professionally with minimal mess.
Eavestrough & Gutters: Ice dam and downspout work mentioned; one reviewer disputed the necessity and cost of the work done.
Chimney Services: Removed problematic chimney with shingle matching, repaired second chimney, and tightened chimney cap as courtesy.

How it compares

Rated 4.8 against a 4.63 average across the 997 roof repair businesses listed here.
Has more Google reviews than 74% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 81

Review volume 66

Review recency 94

Review sentiment 59

Profile completeness 75

Verification 30

Rating breakdown

FAQ

How fast can Ben come out for an inspection?: Within the day or the next day, based on multiple reviews. One reviewer texted Ben the evening before a minor leak repair and he arrived the following day.
Does Serious Roofing handle complex flat roofs?: Yes. Several reviewers noted Ben's crew tackles multi-flat projects that other contractors decline, and finished work is praised as strong and well-framed.
Will Ben follow up after a roof replacement?: Yes. One customer reports Ben returned for warranty service four years and seven years after the original 2017 installation, doing minor repairs promptly.

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