eRoof.ca
eRoof earns strong marks for upfront communication, competitive pricing, and crew professionalism; they use drone technology to measure roofs accurately, show up on time, and leave sites clean. The significant shortfall is warranty paperwork: one customer waited two months after installation without explanation and had to chase the company for manufacturer and contractor documentation they should have received. Greg, Erick, and Ed handle most projects and get consistent praise for being friendly and knowledgeable. Customers report one-day completions, detailed photo documentation throughout the job, and honest guidance on material choices. The weakness is administrative follow-through once the work is done, which undermines the otherwise professional experience.
