26 low data
Grace Roofing & Renovations
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Roof RepairRoofing ContractorSiding Contractor
Roofmaster Ottawa Inc.
Roof RepairFlat & Commercial RoofingRoof Replacement & InstallationMetal RoofingGutter ServiceChimney ServicesEavestrough & GuttersResidential RoofingSiding ContractorRoofing ContractorSkylight ContractorSheet Metal ContractorRoof Inspection & MaintenanceWaterproofing ServiceInsulation Contractor
Google-verified329 Google reviewsSince 1981
- Location
- Nepean, Nepean
- Services
- Roof Repair, Flat & Commercial Roofing, Roof Replacement & Installation
- Reviews
- 329
- Ranking
- #66 in Roof Repair
- Best for
- Homeowners and small-building owners (triplex, condo) seeking long-term reliability and honest recommendations over aggressive upselling.
Core details are sourced from this business's Google Business Profile (checked 2026-09-25). Website-sourced details were fetched 2026-09-25.
What do recent reviews say?
Over nearly 330 reviews, customers consistently report getting honest advice, professional execution, and staff who care about quality rather than upselling. Roger and his named crew leaders earn repeated praise for explaining options thoroughly, catching structural issues, and standing behind repairs. One flat-roof customer waited years to review, then confirmed the low-tech solution still holds; another after roof replacement found the team redid work that fell short of their own standard, unprompted.
Roofmaster's approach centers on matching shingles to existing roofs, drone inspections, detailed before-and-after photos, and same-day response even outside hours. Worksite cleanliness, chimney flashing, flat-roof membrane work with 30-year warranty, and handling storm damage all show up in separate reviews as done right. The family business (operating since 1981, per their website) builds neighborhoods of returning customers and referrals."
Praised for
- skilled workmanship and attention to detail
- honest pricing and value-for-money
- responsive communication and follow-up
- named crew leaders (Roger, Dominic, Tony, Eric, Kershan, JF, Arzan) with strong expertise
- clean job sites and professional conduct
skilled-workmanshipfair-pricingresponsive-quotesprofessional-crewcleans-up-after-jobwarranty-honouredtransparent-estimatepunctualquality-materials
Best for: Homeowners and small-building owners (triplex, condo) seeking long-term reliability and honest recommendations over aggressive upselling.
Think twice if: Expect extra costs if structural damage is found during tear-off; one customer cited unforeseen roof-deck issues requiring approval and additional spend.
What are they good at?
- Owner Roger and named crew leaders provide hands-on expertise
- Honest diagnosis and repair-first advice over upselling
- Drone inspections and detailed photo documentation standard
- 30-year warranty on flat-roof membrane (Maipo/Polyglass)
Worth knowing
- Roger Lauzon, owner, known by name in multiple reviews for responsiveness and expertise
- Dominic (estimator), Tony (project manager), Eric, Kershan, JF, Arzan, Sarker all praised by name for professionalism
- Drone inspection and daily documentation standard practice
- Flat-roof membrane work uses Maipo/Polyglass product with 30-year warranty
- Worksite cleaned after job completion noted in multiple reviews
- CertainTeed Select ShingleMaster certified
- $5M liability insurance, WSIB insured
- Provide matching shingles at no charge in at least one documented case
What reviews say by service
- Roof Repair
- Multiple customers credit honest repair-first advice over unnecessary replacement; long-term durability confirmed
- Roof Replacement & Installation
- Shingle colour-matching to existing roof praised; structural issues discovered during tear-off handled transparently with photo documentation
- Flat & Commercial Roofing
- Maipo/Polyglass 30-year warranty product used; careful slope design and flashing work prevent pooling and water damage
- Metal Roofing
- Steel capping on parapet installed to tight tolerance; standing seam roofing listed on website but limited specific review detail
- Chimney Services
- Chimney flashing replacement work praised for professional execution and cleanliness
- Roof Inspection & Maintenance
- Drone inspections and daily photo documentation standard; Roger's follow-up care after initial consultation confirmed
How it compares
- Rated 4.7 against a 4.67 average across the 923 gutter service businesses listed here.
- Has more Google reviews than 99% of the businesses in this directory.
How we scored this
Ranking Method Star rating 80
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30
Rating breakdown
5
297
4
10
3
1
2
4
1
17
FAQ
- Will they find and explain roof damage before charging me extra?
- Yes. Their standard practice includes detailed photo documentation of any structural issues discovered during tear-off, with explanation and approval requested before proceeding. Multiple reviews confirm this transparency.
- Do you offer a warranty on flat-roof work?
- Yes. They use Maipo/Polyglass membrane product with a 30-year warranty on flat-roof installations.
- What areas of Ottawa do you serve?
- According to their website, they serve Barrhaven, Nepean, Kanata, Stittsville, Orleans, Gloucester, Manotick, and Riverside South.
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Roof RepairFlat & Commercial RoofingRoof Replacement & Installation