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Roofing Monkeys

Updated 2026-09-25 · 19,386 reviewed · 1,323 listed · Scored from 149 Google reviews · How we rank ›

4.9(149) 82 composite score See reviews on Google ✓ Google-verified
Roof Inspection & MaintenanceRoofing ContractorRoof Replacement & InstallationSiding ContractorFlat & Commercial RoofingResidential RoofingSkylight ContractorRoof RepairEavestrough & GuttersMetal RoofingSheet Metal ContractorChimney ServicesWaterproofing ServiceGutter ServiceInsulation Contractor

Google-verified149 Google reviews

Roofing Monkeys
Location
Old Toronto, Toronto
Services
Roof Inspection & Maintenance, Roofing Contractor, Roof Replacement & Installation
Reviews
149
Ranking
#196 in Roof Inspection & Maintenance
Best for
Homeowners seeking quick repairs and estimates from experienced crew members; those with budget constraints.

Core details are sourced from this business's Google Business Profile (checked 2026-09-25). Website-sourced details were fetched 2026-08-25.

What do recent reviews say?

Most reviewers find Roofing Monkeys responsive and professional, with team members like Carlos, Chris, and Brian earning specific praise for fast repairs, clear communication, and fair pricing. Crews handle jobs efficiently and often exceed initial quotes in quality.

However, significant complaints center on failed roof installations that leaked within months or years, missed insulation work, unsecured materials, and critical warranty breakdowns when repairs were needed. Multiple no-shows and rescheduling failures appear in warranty claim scenarios, with one reviewer filing small claims court action after 1.5 months of unkept promises.

Recent shift: One 1-star review from a month ago echoes the 1-star complaints from 6 months ago (both cite ice dam and rain leaks in flat roofs installed by the company). A 3-star review from 3 months ago noted owner's "pretty solid response" and upgrade from 1 star, but the underlying complaint about junk mail and warranty concerns remained. No clear improvement trend in installation quality; warranty claim handling remains a friction point.

Praised for
  • skilled workmanship and professionalism
  • quick response and efficient work
  • fair pricing compared to competitors
  • transparent communication and detail-oriented quotes
  • prompt repair visits and on-site problem-solving
Watch-outs
  • leaks in newly installed roofs
  • poor installation quality (unsecured materials, missing insulation)
  • repeated no-shows and scheduling failures
  • warranty not honored after defects
  • subpar materials and workmanship issues
skilled-workmanshipresponsive-quotespunctualfair-pricingprofessional-crewleak-not-fixedshoddy-workmanshipdelayed-projectno-showwarranty-honoured
Best for: Homeowners seeking quick repairs and estimates from experienced crew members; those with budget constraints.
Think twice if: Major roof installations or replacements where long-term warranty performance matters; those unable to follow up persistently on scheduling commitments.

What are they good at?

  • Fair pricing compared to local competitors
  • Named technicians (Carlos, Chris, Brian, Christian, Camilo) known for professionalism
  • Drone inspection technology to assess roof damage
  • Same-day or quick repair estimates

Worth knowing

  • Carlos praised for detailed quotes and identifying upsell opportunities to avoid
  • Chris and Brian handle emergency repairs and same-day patching
  • Camilo provides fast fascia and soffit quotes
  • Drone inspection used to assess damage
  • One reviewer required 1.5 months and small claims court action to pursue warranty repairs after roof leaked twice within 18 months
  • Another reviewer reported contractor failed to deliver promised insulation during 2023 installation despite photo evidence, with flat roof needing major repair within one year

What reviews say by service

Roof Replacement & Installation
Strong praise for speed and efficiency; serious complaints about leaks, unsecured materials, and missing contracted work (insulation)
Roof Repair
Positive: Chris and Brian excel at quick identification and patching; negative: warranty repairs show repeated no-shows and rescheduling
Roof Inspection & Maintenance
Drone inspections help identify damage; one post-installation inspection caught lifted, waterlogged roof caused by original install
Eavestrough & Gutters
Praised for fast fascia, soffit, and gutter guard installation with fair pricing
Flat & Commercial Roofing
Multiple reviews report leaks within months or years; installation quality concerns (footprints, poor securing, missing insulation)
Residential Roofing
Mixed: fast, professional installs appreciated; but two separate 1-star reviews cite roof leaks one year and two years post-installation

How it compares

  • Rated 4.9 against a 4.67 average across the 628 roof inspection & maintenance businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 91
Review volume 94
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
143
4
3
3
1
2
0
1
2

FAQ

How quickly can they respond to a roof leak?
Chris handled a sunroom leak with next-day inspection and same-day patching. Brian also helps over the phone on weekends and arranges rapid repair visits.
Do they offer drone inspections?
Yes. Reviewers report using drone technology to assess roof damage and extent before quoting work.
What areas do they serve?
Their website lists Greater Toronto Area, Toronto, GTA, and Hamilton. They are based in Old Toronto.
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Last updated 2026-09-25