Google-verified138 Google reviewsSince 1983
Core details are sourced from this business's Google Business Profile (checked 2026-09-25). Website-sourced details were fetched 2026-08-25.
Most reviewers experience rapid response times, especially for emergencies, and consistently praise the work quality and fair pricing. Alex and his crew (including son Luke and technician Steve) show up on weekends and holidays, diagnose problems clearly, and follow through with temporary fixes and full repairs. One recent review flagged a roof left leaking post-installation, a significant outlier against 18 five-star accounts praising completed jobs.
Recent shift: One-star review from three days ago reported a roof left leaking after completion. This is a significant departure from the 18 five-star reviews praising finished work; may indicate a recent service lapse or dispute.
Two five-star reviews praise Ginkgo for clean green roof installations and consistently professional communication from estimate to completion. Reviewers note the team treats small projects with the same care as larger ones.
Most jobs finish on schedule with spotless cleanup and skilled, courteous crews. One customer flagged being charged $500 extra for plywood repair without full proof of scope, and raised concerns about contract language allowing the company to bill customers for legal action. The overwhelming majority report transparent pricing, detailed upfront communication with drone and satellite photos, and strong follow-up from office staff.
Viana Roofing receives strong marks for workmanship and professionalism on completed jobs, with staff praised for cleanup and attention to detail. However, reviews split sharply over unresolved leak repairs requiring multiple return visits, and numerous complaints target driver behaviour-reckless highway driving and improper parking-which reviewers see as damaging the company's reputation regardless of project quality.
Last updated 2026-09-25