Core details are sourced from this business's Google Business Profile (checked 2026-09-25).
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Most jobs receive strong praise for speed, cleanliness, and workmanship. Recent complaint reveals serious gaps: estimator disappeared after signing, project manager demanded double payment for scope dispute, and neither responded to emails. Earlier review flagged stains left on porch roof.
Most jobs run smooth: crews show up on time, work cleanly, and finish when promised. Staff like Chris, Aaron, Mike and Myles handle customers with care and explain work clearly without pushy sales tactics. Estimating sometimes lapses, and one reviewer felt a separate protection fee should have been listed upfront. Named installers and managers (Chris, Aaron, Mike, Myles, John, Ramon) earn repeated praise for professionalism and attention to detail. Shingle, skylight, flashing, and roof replacement work stands out. Pricing sits mid-range compared to bigger competitors. Long-term customers report roofs holding up well years later.
Reviewers consistently praise Urban Roofing for fast emergency response, skilled workmanship, and thorough cleanup. Shaun's ventilation knowledge solves problems others have missed. One older complaint about months-long delays and radio silence may no longer reflect current operations. The 4-person crew moves quickly (full reshingles in 2 days), explains options clearly, and often patches damage free before major work begins. Repeat customers across residential and property management confirm reliable service.
Last updated 2026-09-25