26 low data
Roof Management Group
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Roofing ContractorRoof Replacement & InstallationResidential Roofing
GTA Restoration Corp.
Roof Inspection & MaintenanceRoofing ContractorRoof Replacement & InstallationFlat & Commercial RoofingResidential RoofingRoof Repair24/7 Emergency RoofingWaterproofing ServiceInsulation ContractorSiding ContractorSkylight ContractorGutter ServiceSheet Metal Contractor
Google-verified26 Google reviews24+ years
- Location
- Old Toronto, Toronto
- Services
- Roof Inspection & Maintenance, Roofing Contractor, Roof Replacement & Installation
- Reviews
- 26
- Ranking
- #478 in Roof Inspection & Maintenance
- Best for
- homeowners needing urgent water damage or mold response who will confirm scope and labour rates before work starts
Core details are sourced from this business's Google Business Profile (checked 2026-09-25). Website-sourced details were fetched 2026-08-25.
What do recent reviews say?
GTA Restoration delivers solid technical work on emergency calls, with crews often praised for professionalism and speed. However, office staff frequently fail to explain scope and pricing clearly, leaving customers blindsided by invoices double or triple the original estimate. Those who receive full upfront clarity report satisfaction; those who don't encounter serious frustration.
Recent shift: One complaint from 2 years ago (Review 13) alleged unresolved work and property damage for $600; no follow-up engagement mentioned. A 3-star review from a year ago (Review 11) was updated to reflect the company's offer of monetary compensation after the customer escalated. Recent pattern shows persistent communication and billing gaps (1-star Review 2 from 7 months ago, 1-star Review 3 also from 7 months ago), suggesting issues have not resolved.
Praised for
- on-site technical work quality
- fast emergency response
- professional and knowledgeable crew
- clear on-site explanations
Watch-outs
- office staff communication failures
- hidden costs and billing misunderstandings
- invoice far exceeds estimate
- no-show or delayed response to calls
professional-crewskilled-workmanshippoor-communicationoverpricedresponsive-quotesdelayed-project
Best for: homeowners needing urgent water damage or mold response who will confirm scope and labour rates before work starts
Think twice if: you prefer predictable final bills; several customers received invoices 2-3x higher than the estimate due to undisclosed travel time and equipment charges
What are they good at?
- fast emergency dispatch
- IICRC certified technicians
- one-stop service for water and related damage
- crews respectful and detail-conscious on-site
Worth knowing
- IICRC Certified Tech Specialists claimed by the business
- 24+ years operating (claimed)
- Travel time to job site charged as labour (documented in review)
- Equipment rental charged separately from labour
- One customer (Review 11) was offered monetary compensation after initial complaint
- Emergency call-out surcharge charged on top of labour
What reviews say by service
- 24/7 Emergency Roofing
- Fast dispatch and professional on-site work, but office communication and pricing clarity are weak links
- Waterproofing Service
- Technical crew delivers quality work; office fails to set clear scope and cost expectations
- Roof Inspection & Maintenance
- Limited evidence; no reviews specifically mention roof inspection
- Roof Repair
- Limited evidence; no reviews specifically mention roof repair
How it compares
- Rated 3.7 against a 4.66 average across the 915 waterproofing service businesses listed here.
- Has more Google reviews than 69% of the businesses in this directory.
How we scored this
Ranking Method Star rating 43
Review volume 62
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Rating breakdown
5
17
4
0
3
1
2
0
1
8
FAQ
- How quickly can you respond to an emergency?
- Customers report response within 24 hours for urgent calls; one review noted a 2-hour wait time despite a website claim of 45 minutes or less
- What is included in your labour charge?
- Check before booking: travel time to the job site is charged as labour at the hourly rate, not waived as a separate trip fee
- Will equipment rental be charged on top of labour?
- Yes. One customer was charged $726.17 for equipment left on-site for less than 48 hours, separate from labour costs
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UR
26 low data
Urbantop Roofing Service
No rating yet✓ Google-verified
Review evidence is limited. Urbantop Roofing Service claims over 20 years operating in Toronto roofing and lists maintenance, repair, cleaning, and tile work among their services. No review text is available to assess service quality or customer experience.
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Regency Roofers & Contractors
3.7(3)✓ Google-verified
Two customers report successful roof replacement and leak repair at fair prices. However, one detailed complaint alleges bait-and-switch practices: false website claims, inflated damage quotes, aggressive deposit demands, and threatening follow-up calls. Evidence is thin and polarized.
Roof Inspection & MaintenanceRoofing ContractorRoof Replacement & Installation