Google-verified5 Google reviews25+ years
Core details are sourced from this business's Google Business Profile (checked 2026-09-25). Website-sourced details were fetched 2026-09-25.
Two older five-star reviews praised roof restoration and customer care, but recent complaints centre on poor diagnosis, withheld deposits with no work started, and failed follow-up on damage claims. Evidence is thin and split sharply between older positive and recent negative experiences.
Based on limited recent reviews, so treat this as low-confidence.
One five-star review mentioning roof work. Review text is minimal, so detail on specific services and outcomes is limited. The business's website lists roof consulting, evaluation, leak management, and thermographic analysis across Canada since 1995.
Staff including Steven Hall, Chris De Sousa, Carlos Vassallo Jr., and others earn consistent praise for knowledge, responsiveness, and care in explaining work. Projects from roof installation to eavestrough replacement are completed on schedule with photo updates and site cleanup. A small cluster of complaints flags diagnosis issues (one customer charged $3,000 for unnecessary eavestrough replacement when a $1,200 beam would have solved it) and tension over inspection costs despite the website's "free inspection" banner. The business has operated since 1978 and publishes a 25-year workmanship warranty and $5 Million insurance. Technicians are named across roof repair, flat roofing, siding, and eavestrough work. Timely response under pressure (snow/ice removal within hours) and colour-matching attention to detail stand out. Pricing ranges widely: minor repairs $300–$1,200, flat roof repairs $900–$3,000, full replacements $9,000–$22,000+.
All 19 reviews award five stars. Customers praise Fred and his crew for responding quickly, even rearranging schedules for emergencies, and completing jobs in one or two days with meticulous cleanup. They charge fairly, explain the work clearly, and show photos of progress. One review notes a "lifelong warranty" was discussed.
Last updated 2026-09-25